When the Mona Vale Library branch needed to implement RFID encoding & insertion for its collection of 65,000 items, they approached Zenith’s Library Technical Services (LTS) team for assistance.
The LTS team, led by Project Manager – Julie Daw sprung to action, recruiting and managing a team of 4 specialized staff to undertake the project without disruption to the library’s daily operations. The LTS management team were responsible for staff induction, training, payroll tasks, quality control and also had the responsibility of ensuring that all project activities adhered to agreed policies and procedures.
To control the client budget relevant to the tasks, a fixed price option was chosen based on estimated project duration, where Zenith undertook all the risks associated with staff replacement and project time overruns.
While the project was initially scoped for a 4-week duration, the LTS team completed it in 3 weeks and needless to say, the client was very happy with the project deliverables and service component. But don’t take our word for it, this is what the people at Mona Vale Library thought about our work:
Thank you again for assisting us with this project. It went very smoothly and we were very happy with the whole process.
Music to our ears. If you are interested in finding our more about the cataloguing and shelf ready services offered by the Zenith Library Technical Services team, please contact the General Manager – Library Technical Services, Julie Daw on 02 9413 4312.